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Corrections / Public log · dated · sourced

Every authority publication makes mistakes. The good ones publish the corrections.

Below is the running log of factual corrections made to the consumer guide since launch. Each entry records what was wrong, who flagged it, what we changed, and when. We don't silently edit pages: if a guide's substance changes, it shows up here.

Entries logged
4
Since launch · appended as discovered
Median response
<5 days
Target acknowledgement window for correction reports
Standard of proof
Source
Corrections require a source we can verify
How this works

If you spot a factual error — a wrong price band, an outdated regulation, a misspelled standard number, a misleading statement — email [email protected]. We'll acknowledge within 5 business days, verify against the source you provide (or one we can find), and either correct the page (with a log entry here) or explain why we can't. We don't change anything that's simply commercially inconvenient for a trade or supplier.

Log

Correction history

2026-05-27 Entry #4 Fixed
Page: 22 trade pages (Arborist, Carpenter, Renovation Builder, Tiler, Handyman, Concreter, HVAC, Garage Doors, Plasterer, Pest Control, Fencer, Insulation, Locksmith, Decking, Waterproofer, Landscaper, Bricklayer, Paving, Glazier, Flooring, Painter, Solar)
Issue

Backslash-apostrophe escape sequences rendered as literal text inside HTML body content — approximately 324 visible artefacts across the affected pages (e.g. "they\'d", "couldn\'t", "doesn\'t"). Caused by JS-style apostrophe escaping applied to raw HTML where backslashes have no semantic meaning and render as literal characters.

Source of flag

External authority-site review, May 2026

Action taken

Parser-aware body-only find/replace removed the backslash-apostrophe sequences inside HTML text nodes while preserving JS string-literal escapes in frontmatter data arrays and JSX expression blocks. Verification: zero residual artefacts in rendered HTML across all 22 pages after redeploy.

2026-05-27 Entry #3 Fixed
Page: /concreter, /electrician, /roofer, /painter, /landscaper, /plumber
Issue

Six trade pages linked to a Service NSW URL (`service.nsw.gov.au/transaction/check-trades-people-licence`) that returned HTTP 404.

Source of flag

Editorial link audit, May 2026

Action taken

Replaced with the verified live equivalent: NSW Fair Trading search-for-a-licence-holder.

2026-05-27 Entry #2 Fixed
Page: /disclaimer §05
Issue

Disclaimer claimed "State regulator licence-check tools are linked from our glossary" — but the glossary had no licence-check section. The claim was hollow.

Source of flag

External authority-site review, May 2026

Action taken

Added /glossary §07 Licence-check tools — a verified 4-group, 19-entry directory covering all 8 states & territories, work-safety regulators, accreditation bodies, and business-identity checks. Disclaimer language updated to point at the section and make the claim accurate.

2026-05-27 Entry #1 Fixed
Page: /methods, /sources, /about, /corrections, /verify
Issue

Five footer-linked editorial pages did not exist — routes resolved to the homepage via Cloudflare's SPA fallback, making the footer dishonest.

Source of flag

External authority-site review, May 2026

Action taken

All five pages built and deployed with the locked editorial template. Each is now a distinct page with its own title, structure, and content.

A note on what we don't log here. Typo fixes, layout adjustments, formatting consistency, and minor copy edits aren't logged — they happen continuously and don't change the substance of any guide. If we change a price band, alter a regulatory claim, add or remove a recommendation, or update a state-specific threshold, that's a logged correction.

Spotted something wrong?

We treat every correction request seriously. Email the privacy contact with a brief description and a source.

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