This site is an editorial research publication, not a directory, not a marketplace, not a lead-gen funnel. There are no logins, no accounts, no ad networks, no third-party retargeting pixels. The page below sets out everything the publisher records when you read these guides, why we record it, how long we keep it, and what you can do about it — consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Social Solutions Group Pty Ltd publishes the NeedATrade consumer guide at guides.needatrade.com.au. Reading the guide does not require you to provide any personal information. The only personal information we ever handle is what you choose to send us by email — e.g. a correction or feedback message — and aggregate, non-identifying server-side metrics our host (Cloudflare) records for security and performance. We do not sell, rent, share, or surrender personal information except where Australian law requires it.
The NeedATrade consumer guide is published by:
References in this policy to “we”, “us”, “our”, “the Publisher”, and “NeedATrade” mean Social Solutions Group Pty Ltd and its authorised personnel acting in the operation of the consumer guide.
The consumer guide is a static publication. It does not set first-party tracking cookies. The host (Cloudflare) may set short-lived security cookies (e.g. for bot-protection challenges) which expire automatically and do not identify you individually.
We use the limited information we hold only for the purposes consistent with how it was collected.
We do not use personal information for marketing or advertising purposes. We do not send unsolicited email. We do not add anyone who contacts us to a mailing list, newsletter, or promotional sequence.
We do not sell, rent, trade, or otherwise commercialise personal information. We share information only in the following narrow situations:
We do not currently share personal information with anyone for direct marketing purposes, and we do not intend to begin doing so.
The consumer guide is a privacy-preserving editorial publication. The cookie / analytics surface is intentionally small.
The site does not set first-party tracking cookies. Should we ever need to (e.g. to remember a reader's opt-in for a feature we may add), we will disclose it on this page before the cookie is set.
Our host (Cloudflare) provides aggregate analytics: total page views per URL, country-level visitor counts, referrer domains, browser families, and basic performance timings. These metrics are collected at the network edge without setting cookies in your browser and are not joined to any individual identity.
None. We do not embed third-party advertising pixels, social-media trackers, marketing-automation scripts, or session-recording tools on the consumer guide.
Our host, Cloudflare, operates a global network of edge data centres. When you load a page, the request is typically served from the nearest Cloudflare edge — for Australian readers, that's usually Sydney, Melbourne, Brisbane, or Perth.
For security and performance reasons, Cloudflare may process request metadata at locations outside Australia. Cloudflare is a US-headquartered company that has published data-processing addenda compliant with major international frameworks. Their privacy commitments are available on the Cloudflare website.
Where personal information is sent to us by email, that email is processed via Australian-based email infrastructure where reasonably practicable. We do not voluntarily transfer reader personal information to overseas recipients for marketing or commercial purposes.
We take reasonable steps to protect the information we hold from misuse, loss, unauthorised access, modification, and disclosure — including transport encryption (HTTPS / TLS) on the public site, restricted access to email and editorial systems, multi-factor authentication on operator accounts, and platform-level security provided by Cloudflare and our email host.
If we become aware of a data breach likely to result in serious harm to individuals whose personal information we hold, we will assess, contain, and respond consistent with the Notifiable Data Breaches scheme under the Privacy Act — including notifying affected individuals and the OAIC where the scheme requires it.
Under the Australian Privacy Principles (Privacy Act 1988 (Cth)), you have a number of rights with respect to personal information we hold about you. You may exercise any of these rights by emailing us at [email protected].
We may charge a reasonable fee for fulfilling an access request if doing so requires substantial work; we will tell you in advance.
If you believe we have mishandled your personal information, we want to know.
Email [email protected] describing the issue. We aim to acknowledge within 5 business days and substantively respond within 30 days. We'll work with you to investigate, explain, and resolve the matter directly where possible.
If you remain dissatisfied with our response, you may lodge a privacy complaint with the Office of the Australian Information Commissioner:
The OAIC will usually expect that you've attempted to resolve the matter with us first.
We may update this privacy policy from time to time to reflect changes to our practices, the site, or applicable law. Material changes will be disclosed on this page and noted in the editorial changelog accessible from the footer.
The effective date at the top of this page indicates when the current version was published. Continuing to use the site after a material change indicates acceptance of the updated policy.
See also our disclaimer for the editorial frame, accuracy limits, and liability boundary applicable to the 33 trade guides.
Write to the privacy contact below. We treat every privacy enquiry as a real one — respond within five business days, escalate internally if needed, and follow through.
[email protected] →